Technical problems

How to install Flash

You need the newest version of Adobe Flash Player in order to play Panfu. If you do not have it installed, you can download it for free here. To set it up you can try to follow the Adobe instructions or ask your parents for help.

Clear your browser’s cache and cookies

If something doesn’t work, clearing your browser’s cache or cookies often helps. The instructions for clearing cache and cookies are specific to each browser. Find the two most common instructions below. If none of these work for you, you can find the instructions for your browser online.

1) In Internet Explorer (IE 8):
Go to Safety > Delete browsing history. Check the box for "Temporary internet files" and "Cookies," and click Delete.

In older versions of Internet Explorer:
Click on Tools > Internet Options. Choose "Delete browsing history" and click OK.
Restart your browser and log in to Panfu.

2) In Mozilla Firefox:
Click on Tools > Delete browsing history. Check the box for "Temporary internet files" and "Cookies", and click Delete/OK.
Restart your browser and log in to Panfu.

Panfu takes forever to load

If Panfu is unusually slow, check your internet connection first. If you are connected wirelessly via WLAN, you should consider using a LAN cable instead. This should increase the speed of Panfu.

Still too slow? Try to speed Panfu up by closing all other applications.

Help, my connection is interrupted

If you get a message that you lost your connection when you try to connect to Panfu, it might just be a temporary issue.
If it keeps happening, we suggest you clear your cache and cookies.

Software Checklist & Requirements

To play in Panfu, you need the following software:

A current browser (Internet Explorer 8, Firefox 3.6, Opera 10).
The latest version of Adobe Flash Player. For help in installing it, click here.

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