My Panda / My Account

Change gender

It is currently not possible to change your gender (male or female) in Panfu. So please choose it correctly when you create your Panda.

Change Panda name

Once you’ve chosen your Panda name, you cannot change it. So please choose it wisely and be sure not to choose any names that could offend other Pandas.

Change password

You can easily change your password. Just follow the instructions given on the Settings page.

Change date of birth

Once you set your birthday during registration, you cannot change it. So please enter it correctly when you create your Panda.

Change email address

You can change your email address on the Settings page but for security reasons you still need access to your old email address. If your old email address isn’t valid anymore, please contact our support team.

Newsletters and emails from Panfu

You can choose whether you want to receive emails or newsletters from Panfu. Just go to the Settings page and set your preferences there.

I didn't receive the items from the newsletter

Make sure you open the link provided in the newsletter correctly. On that landing page, please log in to the game with the username and password for the Panda who received the newsletter. Only that user can get the item. Please note: You can only claim the item within 7 days after you received the newsletter.

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